
BILLING/ACCOUNT
How do I become a member of Barre Definition?
How do I reset my password?
By downloading this app, have I started paying any fees?
Will my membership automatically renew?
What are my Free Trial details?
Can I still access my classes if I cancel my membership?
Can I get a refund?
How do I update and change my payment details?
How do I access my account details?
How do I change the email address associated with my Barre Definition membership?
How do I upgrade/downgrade my membership plan?
How do I cancel my membership?
TECH
How do I schedule my classes?
How do I view classes on desktop?
Can I watch videos offline?
How do I view classes on my TV? (Apple)
How do I view classes on my TV? (Android)
WORKOUTS & FITNESS
What is Barre Definition?
What's included in my Barre Definition membership?
What level are the workouts?
What equipment do I need?
I am pregnant, can I use this app?
Will I bulk up with your workouts?
I workout in a space with no or slow internet. What do I do?
What kind of results can I expect?
How long will it take me each day?
Please make sure you look through the FAQs above first.
If you can't find the answer you're looking for, and you're having technical issues with the app, please submit the form below.
Your info will help our development team get you back onto your mat as quickly as possible.